Showing posts with label Peoria Auto Service. Show all posts
Showing posts with label Peoria Auto Service. Show all posts

Tuesday, April 27, 2010

Our First Car!

Sorry I've been keeping you in suspense but I didn't want to share our exciting news until we got all the paperwork finalized. From the title of this blog you probably guessed we got the car! It definitely took some patience to get there-it took a week for financing to get back to us! But we did it!
We got the call April 9 from our salesman Chris Rocke that Eddie (AMAZING finance guy at Uftring Nissan) had worked out a deal with Nissan to finance us as recent college grads. This gave us a great rate (5.89%) even though we don't have the most established credit history other than credit cards. Getting approved was the big moment for us. I was ready to run over to Nissan and sign all the paperwork that day but my fiance was a little more weary. He was concerned we hadn't looked enough and that the car might be a lemon. He tends to over-think things more than I do so he wanted to tell Chris we'd wait until Monday to make our decision so we could do more research....Men....
Well Monday came around and Jacob had done his research. The Sentra was good to go. We met Eddie at the store to sign a stack of paperwork (I'm not over exaggerating) that would finally make us the owners of our very first car together! We signed papers from Nissan and Uftring and the state and even Indiana (?) signing away that we knew what we were getting ourselves into and that we would get insurance in case we got ourselves into something bad. (Get quotes online. It takes fifteen minutes and you can print off proof of insurance right then).
And there it was. The car was ours. They pulled it out front for us. It was a nice surprise to have the interior and exterior completely cleaned by the dealership. They even put on brand new tires for us and filled them with Nitrogen! Chris handed us the keys-here was our car.
Now you think this would be the end of our story but apparently you have to wait for your lender to send you some paperwork once the financing has officially gone through. By April 19 (one week later) we hadn't received anything but got a call from Eddie. I thought this was bad news but apparently he had talked with Nissan and negotiated an even better deal on our financing. We are now only paying 3.99% interest! We had to go in an sign some more paperwork of course (we got another car wash out of this trip though so that was a bonus) but this is going to save us almost $1000 in interest-Thanks Eddie!
Yesterday we received the notice from Nissan. Everything has gone through and the car is Officially Officially ours. I've been really happy with the Sentra-it gets great gas mileage and drives smooth and the smart key is awesome (I can start it and unlock it with the touch of a button!). We still have two years of warranties on it so we don't have to worry too much about maintenance and our payments don't start until the end of next month.
This has been quite a different experience than I thought it would be. I had really thought there would be a lot more stress and buyer's remorse, but so far Jacob and I are incredibly happy. We want to thank Uftring Nissan for taking such good care of us and thank you for being a part of our experience.

Friday, November 6, 2009

Recent Study Shows Uftring Auto Group Cheaper Than Mass Retailers

For years, Central Illinois consumers have assumed that common automotive services such as oil changes, batteries and brakes cost less at mass retailers or national chains than at local franchise dealers. A recent study by the Uftring Auto Group reveals lower prices, superior facilities and higher overall customer satisfaction at their stores than at national “chain” retailers and even locally operated service shops in the Peoria area.
“We sent in mystery shoppers to make sure we were competitive on price,” said Jon Peters, Director of Fixed Operations for the Uftring Auto Group. “We know consumers would prefer to get their service work done at a franchise dealer, but are concerned whether they can afford it.  Our study results revealed that not only were our prices competitive, but in many cases lower. Now we have solid proof that customers can get the best trained technicians, higher quality parts than aftermarket parts and pay about the same or less. We’re competitive on more than just maintenance too. Our stores have offered a 30-day price guarantee on tires for over three years and our parts departments are some of the best in Illinois at having high-use parts in stock and locating hard to find items.”

According to Peters, dealerships used to be so overrun with warranty work that it was difficult to schedule routine maintenance items as quick as consumers would like.  However, over the past 7 to 10 years, the improved quality of vehicles has reduced warranty work to a small part of a dealership’s service business. “Less warranty work means we are able to serve our customers even better,” Peters said. “Most of the time we can perform an oil change without an appointment.”

The study also found that initial advertised pricing may be less at some service centers, but climbs to equal or above dealership cost once the customer walks out the door.

The Uftring Auto Group has five locations in Peoria, East Peoria and Washington. They service and maintain vehicles of virtually all makes and models for over 50,000 satisfied customers in Central Illinois.  “Our dealerships are well represented in Peoria and the surrounding communities,” added Peters. “It makes it convenient for most people to have their service done at one of our stores since we are likely located near where they work or live. It doesn’t matter what you drive or where you bought it, chances are good we can handle the service work. There’s no doubt we can do everything an independent shop can do and much more. Plus, our stores offer the convenience of shuttle vehicles and loaner cars.”

If you would like to see the study results for yourself, don’t hesitate to visit any Uftring Auto Group dealership and ask to speak with a service manager. The locations are: Uftring Chevy-Saab in Washington, Jim McComb Chevrolet in Peoria, The Uftring Automall (Ford-Subaru) in East Peoria, Uftring Nissan in Peoria and Jaguar-Land Rover Peoria. For additional information, visit www.UftringAutoGroup.com.